TERMS OF USE

This website it owned and operated by Giuseppe Brothers Pty Ltd. Your access to this website is governed by these Terms and Conditions, Privacy Policy, Security Statement and any other disclaimers or terms of use contained on this website and changes to them that we may make from time to time (known collectively as the "Terms of Use").

If you use or access the Bravo Coffee website you accept these Terms of Use and any changes. If you do not agree with the Terms of Usecontained on this website you are not authorised to use the Bravo Coffee website.

Accuracy of Information

All information on the Bravo Coffee website has been sourced from what are considered to be reliable sources. Your use of the Bravo Coffee website and related products is at your own risk. In no way does Bravo Coffee its corporate body, the Director and employees make any claims that the material on the Bravo Coffee website is completely accurate.  In no way will responsibility be accepted for any errors or omissions from the material. Bravo Coffee will not be liable for any loss resulting from any action or decision by you  in reliance on the information on the Bravo Coffee website, interruptions to the service, delay in operation or transmission, virus, communications failure, internet access difficulties, malfunction in equipment and software and security.

Product Descriptions

If a products offered by Bravo Coffee is not as described you may return it in unused condition. Product descriptions are subjective by nature and cannot be guaranteed as completely accurate, complete, reliable or error free.

Limitation of Liability

Under no circumstances will Bravo Coffee its corporate body and affiliatesbe liable for any direct or indirect damages or loss of profits whatsoever which result from any use or access of, or any inability to usethe website. You agree that Bravo Coffee does not control users of the website and is not responsible for their opinions, behaviour, including information, advice and any defamatory statements or offensive conduct.

Bravo Coffee’s liability is limited to the goods supplied or offered by Bravo Coffee. The replacement of goods or the supply of equivalent goods.

Copyright

The material contained in the Bravo Coffee website is copyright protected. You may use this material for your own personal information. The material otherwise cannot be used, copied, reproduced, published or stored in a retrieval system, altered or transmitted in any form without the express written permission of Bravo Coffee.

All software used on this website is the property of Bravo Coffee or its software suppliers and is protected by Australian in International copyright laws.

Online Security

At Bravo Coffee we take your online security very seriously. We do not collect your bank details or credit card details. We use a secure payment system powered by a reliable merchant facility.

Your Account, Membership/Registration

You agree to provide accurate and complete information about yourself as outlined in the website’s Registration Form. To register you must provide your real name, address and email address. . If you provide incorrect or false information Bravo Coffee reserves the right to suspend or terminate your account.
If you use this website you are responsible for maintaining the confidentiality of your Data. You agree to accept responsibility for all activities that occur under your account/username and password. You agree to notify us immediately of any unauthorized use of your username or password or any other breach of security regarding the Service of which you have knowledge.

Use of Electronic Communications 

We may communicate with You regarding these Terms of Use (including revisions or amendments) and the Service by means of electronic communications, including sending electronic mail to the email address you provided during registration, or as revised by You in accordance of the Terms of Use. Electronic communications shall be deemed received by you when we send the electronic communication. 

For those communications or records that we are otherwise required under applicable law to provide in a written paper form to You, You agree that to the extent legally permissible we may provide such communications or records by means of electronic communications.

Delivery of Goods

After ordering, you will receive an electronic mail confirmation of order details, normally within a few minutes of receipt of your order. We will use best endeavours to dispatch the Product within 3 working days of order receipt to the location provided on the registration web page. Orders should be delivered within 6 working days from the date of despatch. Should delivery not occur within this timeframe the Customer should contact Bravo Coffee. As delivery is by Australia Post we are not responsible or liable for their actions or any loss or delay in the delivery of the Products.
Bravo Coffee reserves the right to cancel an order and/reverse a payment if an order has been placed based on erroneous information.

Returns and Refunds

Returns and refunds will only be accepted with prior approval from Bravo Coffee and must be within 10 days of invoice date. The item must be unused and the packaging in new condition for a refund minus transaction fees to be given. If the product is deemed faulty by Bravo Coffee a full refund or product replacement will be offered to the customer. You will receive an email confirmation when your refund is processed. Refund requests are processed within 5 business days of receipt of the request. Bravo Coffee will also accept returns in accordance with New South Wales and Australian law.

Cancellation of Orders

Cancellation of an online order will only be accepted if Bravo Coffee is notified within a 24 hour period from the time the order is placed. A refund will be provided to the customer minus any transaction fees incurred.

Third Party Links and Advertising

The Bravo Coffee website my include links to other sites, including those operated by other Government bodies, non-Government bodies and individuals. Each link has its own terms and conditions of use andyou must ensure that you comply with them.

Each link to another website is provided by Bravo Coffee. Bravo Coffee does not endorse or make any representation or warranty regarding the products, services or information available via any linked site or in respect of the owner or operator of that site. Bravo Coffee is not responsible for any loss or damage arising from your use of or access to any linked site. You cannot create any links to the Bravo Coffee website without our written permission.

Contact

Should you wish to contact Bravo Coffee regarding any queries for complaints about our compliance with this Policy, or if you would like to make a recommendation to improve our Policy please contact us at:

Unit 3, 314 Hoxton Park Road, Prestons, NSW   2170

Tel: +61 2 8783-7909   Fax: +61 2 8783-7571

Click here to send us an email

We invite you to also carefully read our Terms of Use for more information on the use of our website.

ABN: 50 609 352 034