Privacy Policy

Leisure Management Australia Pty Ltd (LMA), trading as Bravo Coffee is aware that you may wish to be informed about how your personal data and information, such as your name, address, telephone, email address etc (Data) that you may provide to Bravo Coffee is treated. This Privacy Policy has been developed to explain our use of your Data and reasonable precautions to keep your Data confidential and secure.

By ordering our products and using our services, you are giving permission to the Data collection and use practices in this Policy. We reserve the right to modify our Policy from time to time and welcome you to read this Policy from time to time in order to familiarise yourself with any changes. The terms of this Policy are without prejudice to any agreements terms you may enter into with us, which shall prevail over the terms of this Policy.

Privacy

Bravo Coffee only collects data voluntarily provided by you. We ensure compliance by our staff with strict standards of security and confidentiality and in processing your Data we promise to comply with recognised standards of privacy collection.

How the Data is Used

Bravo Coffee collects and processes Data for the specific purpose of the use of our product and services. For example we may collect and use Data to provide you with our products and services, to bill you for products and services you request, to verify you credit card details, to market products and services we believe you may be interested in, to receive newsletters or to communicate with you. We may also use your Data to evaluate the performance of and improve our products and services to the benefit of our own customers, for our own internal evaluation of customer interests, purchasing trends and to better determine marketing programmes. By submitting your Data you consent to such use, your Data is only kept for as long as reasonably needed and in accordance with any applicable legal or ethical reporting or document retention requirements.

When you register with us to purchase products or services online at www.bravocoffee.com.au, you may need to complete certain fields (some are required and some are optional) as well as chose a username and password. If you chose to withhold any Data it may not be possible for us to respond to your queries or for you to order products.

Non-Disclosure of Information

Bravo Coffee will never sell, rent, share or otherwise distribute or make available your Data to any third parties except when required to do so for legal or regulatory purposes. However, Data may occasionally be transferred to third parties who act for or on behalf of Bravo Coffee, for further processing in line with the purpose for which you’re Data was originally collected for. Should this occur Bravo Coffee shallrequire them to treat the Data with the same level of protection and only for the purposes authorised by you and on a confidential and secure basis.

Access  

You have the right to access and update your Data or to request their deletion. If you wish to access, correct or delete your Data held by us please log in to your account or contact Bravo Coffee on 02 9560 7930.If you wish to unsubscribe to our e-newsletter please click on the link in the newsletter or update your Data by unclicking the permission box.

Confidentiality

We will undertake all reasonable steps in order not to allow your Data to be seen by third parties other than those who act for or on behalf of Bravo Coffee and have agreed to treat your Data as confidential and secure. Access to Data is restricted to employees on a need to know basis and who are aware of the strict standards of confidentiality in handling your data.

Cookie Technology

When you visit our website, we do not collect any personal Data unless specifically, voluntarily and knowingly provided by you. Bravo Coffee may use tracking technology (cookies) to gather anonymous information such as browser type, operating systems and the date and time of access. Cookies cannot be used to discover your identity. A cookie is a small piece of information which is sent to your browser and stored on your computer hard drive.

Links To Other Websites

As a service to our visitors, our website may provide hyperlinks to other websites that are not operated or controlled by Bravo Coffee. We cannot be responsible or liable for the content of each website or the privacy practises of such other parties that may differ from our Policy.

Contact

Should you wish to contact Bravo Coffee regarding any queries for complaints about our compliance with this Policy, or if you would like to make a recommendation to improve our Policy please contact us at:

11 Mitchell Street, Marrickville NSW 2201

Ph: 02 9560 7930   Fax: 9569 7016

Click here to send us an email

We invite you to also carefully read our Terms of Use for more information on the use of our website.

ABN: 87 238 982 475